Norwegian iConcierge app for iPhone and iPad
Now Norwegians can unwind, unplug and still stay connected. Our Norwegian iConcierge app informs you about everything happening on board, lets you make reservations for Shore Excursions, keeps you in contact with friends, and more, on board Norwegian Epic, Norwegian Breakaway, Norwegian Getaway, Norwegian Pearl, Norwegian Jewel, Norwegian Pride of America, Norwegian Star, Norwegian Sun, Norwegian Jade, Norwegian Escape & Norwegian Gem. You can plan your playtime with just one hand—which is great because your other hand will probably be holding an umbrella drink.
You can access on-demand information and real-time services, including:
• Shore Excursion Previews and Bookings
• Restaurant Information with Menus and Bookings
• Account Review
• General Information, such as Onboard Services, Spa Services, Shopping and Casinos At Sea
• Daily Activities
• CruiseNext Information
• Messenger/Phone Features with Other Guests during your cruise* (Nominal One-Time Fee During Cruise).
• Phone Calling with Family and Friends Back Home* (Nominal Per Minute Fee During Cruise).
Three Stages: Countdown…Connected…Registered
Norwegian iConcierge works exclusively on board. Once you download the app, input your cruise date and a countdown timer begins. That’s how you know youre in business. Be sure to enable push notifications when you download the app if you’re interested in using the phone and messenger feature.
Once you are on board, access the Norwegian iConcierge app for step-by-step instructions on how to connect. The Norwegian iConcierge features will activate after you board the vessel and connect and register your device.**
Norwegian iConcierge never sleeps, and with so many ways to play on Norwegian Epic, Norwegian Breakaway, Norwegian Getaway, Norwegian Pearl, Norwegian Jewel, Norwegian Pride of America, Norwegian Star, Norwegian Sun,Norwegian Jade, Norwegian Escape & Norwegian Gem you may not either.
See you on board!
*The Phone calling features are available on iPhone only. However, the Messenger feature is available on both iPhone and iPad.
**There is no charge to connect to the ship’s WiFi network to use Norwegian iConcierge services. Separate WiFi Internet access is available at a nominal charge.
To reach guests who are sailing onboard Norwegian Epic, Norwegian Breakaway, Norwegian Getaway, Norwegian Pearl, Norwegian Jewel, Norwegian Pride of America, Norwegian Star, Norwegian Sun, Norwegian Jade, Norwegian Escape & Norwegian Gem using the Norwegian iConcierge Phone Feature, please call: 1-877-308-5605 (Toll-Free, US Only) or 305-400-4629 (Local or Outside US), select the ship the guest is sailing on, and dial their stateroom number or their direct extension…
Pros and cons of Norwegian iConcierge app for iPhone and iPad
Norwegian iConcierge app good for
When you go on your NCL cruise, this is THE app you must have. For a minimal fee (8,95$ for the entire week), you can text your cruise friend anytime you want. You can also check the money your spent on your room. Another cool thing with the app, you can reserve your restaurant and your shore excursion. Finally, you can call any room or ship service while your on the boat.
I purchased the app in order to be able to text with my son and it worked great throughout the entire ship. You do have to have app open in order to receive text which is the only thing I didnt care for, however I did find that if the app is closed and you call it will push the text through. The phone part of it was terrible but as long as the texting worked I didnt need the phone. As far as the other features it was good with some minor glitches. Not all activities were listed and one had the wrong location so we missed it but I cant blame the app for just the person putting in the info. It would be nice to be able to bookmark events.
I hope it worked also at getaway ....and now at the Escape next week !
We just got back from the epic and I must say this app made it that much better!!! We could see what was happening in the day, what the restaurants were having that day (even days ahead) and so much more! You can even see what you spent, and soo much more! So if you are going on the Norwegian EPIC this is the best you can get!
Great app, always knew what was happening. I would like to see a way to bookmark or put in your calendar activities you want to do on board. I kept forgetting!
Some bad moments
Does anyone at Norwegian actually listen/read these reviews and ever take any action? I have tried to download it twice and each time it stays frozen at the title screen with nothing else. It may be a small part of the cruising experience but with personal communication devices being a key part of people's lives now, not having a simple app to do what it is supposed to in the area of allowing passengers to communicate with each other is absurd
Dont bother downloading this app. I took a Norwegian Cruise and expected this to keep me informed about the ship and events. However, it showed nothing at all for the whole cruise. Just a picture of the ship that I was on (the Norwegian Jewel).
Dont bother with this app, totally useless. Needs major work!!! Tried to use on board and it didnt have enough information to be useful. These guys need to look at Princess to get some ideas.
The app is only ok. It is great for telling you whats happening daily, things to do at ports and your account balance and activity.
But on board if you want to text others the ship charges 9.99. Problem is it rarely if ever works. Ship was great in removing charges and admitted its not reliable.
Was with a group, 20 of us paid to use the messaging. Constant disconnects. We would actually see each other in person to say "I sent you a text". Without that feature working there is no reason to have the app. Just another way to penny and dime the customers.
I would not recommend this app if you dont need it badly. I traveled in a group of 6 (3 couples) and our cabins were separated. Phone calls and Texts only become available when your phone connects to Wifi, which RARELY happened. We could hardly ever contact each other, and had to use cabin phones, which are free to use. The Wifi was terribly unreliable. The app also claims to offer the daily schedule of events, but theres no description of what it is, just a name and a time. Its essentially useless to have this app. Dont waste your $12.99 on it.
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